Sioux Falls, SD 57107
Are you Tech-savvy? Want to make a difference? Then Wheelco wants you!
Apply Today for the IT Help Desk Specialist.
IT Help Desk Specialist Job Description
Wheelco Truck and Trailer is looking for a motivated, talented person to be our IT Help Desk Specialist. As a growing company and a leader in distribution and services, we strive to maintain the highest levels of satisfaction for both our customers and employees, especially as it relates to technology and innovative advancements.
As the IT Help Desk Specialist, you’ll consult with management, act as a computer support liaison, and drive technological resolutions. You’ll provide technical assistance and support for inquiries related to computer systems, software, applications, and hardware. You must be proficient in several database systems, including Oracle NetSuite. You will be part of a customer-driven team for a family-focused employer.
- Assigns and maintains user access to network and software
- Troubleshoots software and mobile data computer problems
- Conduct applications testing and provide database management support
- Trains users on software
- Corrects data-entry errors and performs routine maintenance
- Create and maintain documentation as necessary for operational and security audits
- Acts as a liaison between the IT department and vendors
- Develops worksheets and other items for use by users
- Technical Aptitude
- Communication Skills both verbal and written
- Presentation / Teaching ability
- Bachelor's degree in computer science or a related field.
- Prior experience working with Oracle is necessary.
We take care of our employees. That is why we offer competitive benefits packages and excellent perks.
- Competitive Medical & Dental Coverage
- Life Insurance
- Vacation/Paid Time Off
- 401(k) with Employer Match
- Training Opportunities
- Discounted Parts
- *Company Vehicle
- *Sign-on Bonus
*For Qualifying Positions
Join the Wheelco team! Our IT Help Desk Specialist position is in Sioux Falls, SD and we offer a flexible, casual, and high-energy environment. We offer advancement opportunities for employees who show exemplary performance and wish to grow career skills.